AI is becoming part of everyday life—but letting it act on our behalf is a different question altogether. Based on a survey of 1,050 consumers across mainland China, Hong Kong and Taiwan, this article explores why AI assistance is becoming mainstream while agentic AI still faces barriers of trust, relevance and control, revealing that adoption is less about capability than permission.

As scams surge, how is Singapore responding — and is it working?

Scams and cybercrime are rising worldwide, and Singapore has not been spared. In 2024, public satisfaction with the government’s handling of scams rose to 72% — a significant increase from just 54% the year before. Our latest article explores what’s driving this shift in public sentiment, from landmark legislation to stronger enforcement, and whether these efforts are enough to stay ahead of increasingly sophisticated scams and uphold increased public trust.

SensingSG is a unique, innovative community insights platform that tracks the sentiments of Singaporeans through quarterly surveys. The insights described in this article relate to the most recent data wave of SensingSG, with the fieldwork carried out between 26 Jan and 7 Feb 2024

In this inaugural edition of SensingSG, we explored the issue of Digital Trust. Our findings reveal that cybersecurity and online safety is of acute concern to Singaporeans.