It’s Time We Had a Talk.
Blackbox Dialogue is our AI-powered interview and analysis platform that replaces rigid surveys with real conversations — capturing deeper, faster insights in any language, at any scale.
Enriched Intelligence, At Speed.
What is Blackbox Dialogue?
Blackbox Dialogue is our AI-powered interview and analysis platform that replaces rigid surveys with responsive, human-style conversations.
It delivers the depth of interviews and the speed of surveys — minus the check-box fatigue.
Dialogue combines interviews guided by smart, bias-free AI, built-in analysis, and rapid reporting in one seamless process.
Fully multilingual and fully managed, it’s built for organisations that need deeper insight, faster — whether you're testing a message, tracking sentiment, or listening to voices that are usually hard to reach.
Leave Legacy Research in the Past
| Legacy Research | Blackbox Dialogue | |
|---|---|---|
| Experience | ✘ Checkbox-heavy, impersonal UX | ✔ Feels like a natural conversation |
| Speed | ✘ Weeks to field and report | ✔ Insights delivered in under 5 days |
| Consistency | ✘ Moderator-dependent and variable | ✔ AI-led, consistent depth and tone |
| Language Reach | ✘ Limited by translation resources | ✔ Fully multilingual with native AI support |
| Analysis | ✘ Manual coding and messy transcripts | ✔ Built-in analysis and instant toplines |
| Response Quality | ✘ Low engagement = shallow insights | ✔ People open up when they feel heard |
Traditional methods haven’t kept up with modern insight needs. Surveys feel flat. Focus groups take too long. And even the best moderators introduce bias (and cost).
Dialogue changes all that — delivering faster, smarter, and more scalable intelligence that actually listens.
The Dialogue Difference
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Fast
Launch in hours, field in days, and get insights by week’s end.
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Scalable
From 10 to 500+ interviews — anywhere, anytime.
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Multilingual
Fully language-agnostic. AI interviews and analyses in any language.
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Insight-Rich
Thousands of words per study, analysed and summarised by AI.
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Engaging
Feels like a conversation, not a cold form. Respondents open up and go deeper.
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Flexible
Built for policy testing, product feedback, brand tracking, and more.
Have a Dialogue Your Way
One Platform. Three Tracks.
Every organisation has different insight needs. That’s why Dialogue comes in three distinct tracks — whether you need fast consumer feedback, expert perspectives, or long-term sentiment tracking.
Specialist
Skip the chase. Get access to hard-to-reach voices, fast.
Best for:
Organisations needing perspectives
from high-value, hard-to-reach voices.
Audience:
Business leaders, policymakers,
regulators, opinion shapers
Use Cases:
Policy testing, industry foresight, B2B positioning, thought leadership,
insights-for-advocacy
Pricing:
SGD $40,000–$80,000
(dependent on audience availability
and incentive rates)
Streamline
Rapid-response insights for tight timelines and limited budgets.
Best for:
Brands, agencies, and insight teams needing fast, actionable feedback from everyday people.
Audience:
General population, broad-based consumer segments
Use Cases:
Message testing, concept evaluation, product feedback, public sentiment
Pricing:
N=25 → SGD $9,500
N=50 → SGD $12,500
N=100 → SGD $16,000
N=200 → SGD $20,000
Communities
Track what’s changing,
and what’s driving it.
Best for:
Clients seeking to understand how sentiment evolves over time from a consistent group.
Audience:
Employees, users, consumers, advocates, stakeholder groups
Use Cases:
Brand tracking, campaign evaluation, cohort studies, employee satisfaction
Pricing:
SGD $50,000–$100,000
(dependent on panel design, cadence, and tracking scope)
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Study design & strategic framing session
Interview guide development
AI interview programming, testing & quality check
Respondent recruitment
AI-powered cross-sectional analysis
Streamlined findings report
30-minute debrief call with our insights team
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Comms & messaging strategy
Media releases & PR support
White papers, reports & publications
Infographics, social visuals & custom artwork
From Design to Delivery, in Days.
Dialogue delivers high-quality insights at speed, without cutting corners. Here's how the full process works — from first question to final report.
We co-design your study and discussion guide
Interviews launch within hours, powered by AI
Responses are analysed instantly
You get a ready-to-use report in under 5 days
Dialogue in Action. Real Clients, Real Conversations, Real Results.
From government policy to e-commerce strategy and employee engagement, Dialogue delivers fast, scalable insight where it matters most.
(Click images to download final insight reports.)
From Stigma to Style: Understanding the China Chic Consumer Shift
Through 20 rich conversations with Gen Z and Millennial women, Dialogue uncovered how Chinese lifestyle brands in Singapore are shedding their ‘cheap’ label and gaining emotional resonance.
Driving Digital Policy with 24 Interviews in 48 Hours
Dialogue enabled a global e-commerce brand to gather rapid insights from senior policymakers, academics, and executives in Malaysia — powering timely advocacy ahead of policy debate in the sector.
The Uncertain Horizon: Capturing Real Sentiment in a Shaky Economy
Ahead of Budget 2025, Dialogue revealed how Singaporeans are feeling the pinch, with deep qualitative insights into cost-of-living concerns, trust in leadership, and shifting economic expectations.
Let's Talk
Let's Talk
Let’s have a conversation so we can show you how Dialogue works — and help you design the right study for your needs.
Still Wondering if Dialogue is Right for You?
FAQs
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Dialogue blends the depth of a qualitative interview with the structure of a survey — so you get thousands of words of respondent insight, fast, at scale, without compromising on rigour.
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Yes. Dialogue Specialist is designed to reach niche or policy-critical audiences — from regulators to vulnerable communities — and deliver narrative-rich insight that supports smarter public decisions.
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Dialogue isn’t a chatbot — it’s a research-grade interview engine. Every conversation is guided by a bias-free AI trained for high-quality data capture, not customer service automation.
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Yes. Dialogue is fully language-agnostic — it can interview and analyse in any language, with local nuance retained in the final analysis.
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Surveys tell you what people think. Dialogue uncovers why — in their own words. It’s the missing depth layer that transforms raw sentiment into insight you can act on.
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That’s where we come in. Book a quick consult and we’ll recommend the right track — or mix of tracks — based on your goals, budget, and timelines.
