It’s Time We Had a Talk.

Blackbox Dialogue is our AI-powered interview and analysis platform that replaces rigid surveys with real conversations — capturing deeper, faster insights in any language, at any scale.

Enriched Intelligence, At Speed.

What is Blackbox Dialogue?

Blackbox Dialogue is our AI-powered interview and analysis platform that replaces rigid surveys with responsive, human-style conversations.

It delivers the depth of interviews and the speed of surveys — minus the check-box fatigue.

Dialogue combines interviews guided by smart, bias-free AI, built-in analysis, and rapid reporting in one seamless process.

Fully multilingual and fully managed, it’s built for organisations that need deeper insight, faster — whether you're testing a message, tracking sentiment, or listening to voices that are usually hard to reach.

Leave Legacy Research in the Past

Traditional methods haven’t kept up with modern insight needs. Surveys feel flat. Focus groups take too long. And even the best moderators introduce bias (and cost).

Dialogue changes all that — delivering faster, smarter, and more scalable intelligence that actually listens.

Legacy Research Blackbox Dialogue
Experience ✘ Checkbox-heavy, impersonal UX ✔ Feels like a natural conversation
Speed ✘ Weeks to field and report ✔ Insights delivered in under 5 days
Consistency ✘ Moderator-dependent and variable ✔ AI-led, consistent depth and tone
Language Reach ✘ Limited by translation resources ✔ Fully multilingual with native AI support
Analysis ✘ Manual coding and messy transcripts ✔ Built-in analysis and instant toplines
Response Quality ✘ Low engagement = shallow insights ✔ People open up when they feel heard

The Dialogue Difference

  • Fast

    Launch in hours, field in days, and get insights by week’s end.

  • Scalable

    From 10 to 500+ interviews — anywhere, anytime.

  • Multilingual

    Fully language-agnostic. AI interviews and analyses in any language.

  • Insight-Rich

    Thousands of words per study, analysed and summarised by AI.

  • Engaging

    Feels like a conversation, not a cold form. Respondents open up and go deeper.

  • Flexible

    Built for policy testing, product feedback, brand tracking, and more.

Try Demo

Have a Dialogue Your Way 

One Platform. Three Tracks.

Every organisation has different insight needs. That’s why Dialogue comes in three distinct tracks — whether you need fast consumer feedback, expert perspectives, or long-term sentiment tracking.

Specialist

Skip the chase. Get access to hard-to-reach voices, fast.

Best for:
Organisations needing perspectives
from high-value, hard-to-reach voices.

Audience:
Business leaders, policymakers,
regulators, opinion shapers

Use Cases:
Policy testing, industry foresight, B2B positioning, thought leadership,
insights-for-advocacy

Pricing:
SGD $40,000–$80,000
(dependent on audience availability
and incentive rates)

Streamline

Rapid-response insights for tight timelines and limited budgets.

Best for:
Brands, agencies, and insight teams needing fast, actionable feedback from everyday people.

Audience:
General population, broad-based consumer segments

Use Cases:
Message testing, concept evaluation, product feedback, public sentiment

Pricing:
N=25 → SGD $9,500

N=50 → SGD $12,500

N=100 → SGD $16,000

N=200 → SGD $20,000

Communities

Track what’s changing,
and what’s driving it.

Best for:
Clients seeking to understand how sentiment evolves over time from a consistent group.

Audience:
Employees, users, consumers, advocates, stakeholder groups

Use Cases:
Brand tracking, campaign evaluation, cohort studies, employee satisfaction

Pricing:
SGD $50,000–$100,000
(dependent on panel design, cadence, and tracking scope)

    • Study design & strategic framing session

    • Interview guide development

    • AI interview programming, testing & quality check

    • Respondent recruitment

    • AI-powered cross-sectional analysis

    • Streamlined findings report

    • 30-minute debrief call with our insights team

    • Comms & messaging strategy

    • Media releases & PR support

    • White papers, reports & publications

    • Infographics, social visuals & custom artwork

From Design to Delivery, in Days.

Dialogue delivers high-quality insights at speed, without cutting corners. Here's how the full process works — from first question to final report.

  1. We co-design your study and discussion guide

  2. Interviews launch within hours, powered by AI

  3. Responses are analysed instantly

  4. You get a ready-to-use report in under 5 days

Dialogue in Action. Real Clients, Real Conversations, Real Results.

From government policy to e-commerce strategy and employee engagement, Dialogue delivers fast, scalable insight where it matters most.

(Click images to download final insight reports.)

China Chic Report

From Stigma to Style: Understanding the China Chic Consumer Shift

Through 20 rich conversations with Gen Z and Millennial women, Dialogue uncovered how Chinese lifestyle brands in Singapore are shedding their ‘cheap’ label and gaining emotional resonance.

Finding Southeast Asia's Ecommerce Edge.png

Driving Digital Policy with 24 Interviews in 48 Hours

Dialogue enabled a global e-commerce brand to gather rapid insights from senior policymakers, academics, and executives in Malaysia — powering timely advocacy ahead of policy debate in the sector.

The Uncertain Horizon: Capturing Real Sentiment in a Shaky Economy

Ahead of Budget 2025, Dialogue revealed how Singaporeans are feeling the pinch, with deep qualitative insights into cost-of-living concerns, trust in leadership, and shifting economic expectations.

Lady using Blackbox Dialogue

Let's Talk

Let's Talk

Let’s have a conversation so we can show you how Dialogue works — and help you design the right study for your needs.

Still Wondering if Dialogue is Right for You?

FAQs

  • Dialogue blends the depth of a qualitative interview with the structure of a survey — so you get thousands of words of respondent insight, fast, at scale, without compromising on rigour.

  • Yes. Dialogue Specialist is designed to reach niche or policy-critical audiences — from regulators to vulnerable communities — and deliver narrative-rich insight that supports smarter public decisions.

  • Dialogue isn’t a chatbot — it’s a research-grade interview engine. Every conversation is guided by a bias-free AI trained for high-quality data capture, not customer service automation.

  • Yes. Dialogue is fully language-agnostic — it can interview and analyse in any language, with local nuance retained in the final analysis.

  • Surveys tell you what people think. Dialogue uncovers why — in their own words. It’s the missing depth layer that transforms raw sentiment into insight you can act on.

  • That’s where we come in. Book a quick consult and we’ll recommend the right track — or mix of tracks — based on your goals, budget, and timelines.