Singapore’s healthcare model has long been admired for its balance — but that balance is shifting. Rising costs, confusing policy terms, and recent controversies like Great Eastern’s hospital access pause have shaken public confidence in private health insurance.

This report unpacks the cracks in the current system — revealing how protected Singaporeans really feel, what they understand (or don’t), and where trust is faltering.

Surveys and interviews have long been staples of market research, but as audiences evolve, so must our methods. This article examines the strengths and limitations of both approaches and explores how emerging AI alternatives like Blackbox Dialogue enhance data quality, respondent experience, and research efficiency, by combining the best elements of surveys and interviews.

Discover how Chinese lifestyle brands are winning over young Singaporean women.

Based on in-depth interviews, this report reveals shifting perceptions of “Made in China” and what’s driving trust, relevance, and growth — from quality and culture to localisation. A must-read for anyone tracking consumer trends and brand strategy in Southeast Asia.