Vital insights, signature perspectives.

We are passionate observers and analysts of the trends shaping Asia. We frequently engage communities across the region for real-time insights and publish our perspectives prolifically.

You can find out what matters to Southeast Asia with ASEANScan, explore contemporary community insights on SensingSG, and stay informed with our fresh perspectives via our blog below.

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Artificial Intelligence, AI, Consumer Sentiment, Digital Economy, E-commerce Guest User Artificial Intelligence, AI, Consumer Sentiment, Digital Economy, E-commerce Guest User

The Machine-Readable Shelf: How AI Agents Change Physical Availability

AI agents are becoming a new layer of physical availability, deciding which products are retrieved, compared and placed in consumers’ carts. Drawing on Blackbox research across mainland China, Hong Kong and Taiwan, this article explains why brand growth still depends on mental and physical availability, but increasingly requires accurate retailer data, credible reviews, platform presence and a clear understanding of the instructions consumers give their agents.

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Keep your finger on the pulse of Asia - Blackbox Research